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The Cancer Council Helpline 13 11 20
8.30 am - 8.00 pm Monday to Friday
Health professionals are able to access up to date information about cancer and refer patients to cancer support services. Call Cancer Council Helpline 13 11 20 for the cost of a local call.
Calls are triaged to Nurse/Health Counsellors with extensive experience in cancer-related issues. They provide confidential information and support people affected by cancer. This includes cancer patients, their families and friends, and the general public.
Information can be given on:
 cancer prevention and early detection cancer types diagnostic tests and cancer treatments dealing with treatment side effects services for people with cancer emotional aspects of cancer coping with grief palliative care services.Our trained Nurse/Health Counsellors can provide information to clarify medical terms, procedures and treatments. We do not provide medical advice, or recommend a course of action.
Cancer Council Helpline can also be accessed using an interpreter, ring 131 450 and ask to be connected to Cancer Council Helpline 13 11 20.
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