Skip to content
Quitline is a government-funded service operated by Cancer Council SA, with the sole goal of providing the support, strategies and information to empower individuals to quit smoking.

Quitline counsellors adopt a personalised approach to quitting, as everyone’s quitting journey is likely to differ. By speaking one-on-one with a trained counsellor, you’ll be able to talk through your past attempts, known triggers, and discuss possible ways to quit, as well as receiving progress calls along the way.

Whether you’re thinking of quitting, or you’re ready to give up smoking today, you can reach out to Quitline 13 7848 or Quitline webchat to discuss your next steps.



Trained Quitline counsellors are available either over the phone on 13 7848, or via the Quitline webchat function.

Refer a patient to Quitline

Within the time constraints of a busy practice, it can be helpful to provide smoking cessation support by referring patients to Quitline.

Refer a client to Quitline

More information for health professionals


Quitline is a confidential telephone service. Smoking cessation counsellors, who understand the challenges of quitting, can support your client at all stages of their quitting journey. They are friendly and non-judgemental, and can assist your client to become a non-smoker.

Quitline will also provide you with feedback about your clients contact with Quitline.

Call 13 7848 or visit Quitline for more information.

Information and written resources

Quitline have a number of resources available to health professionals in South Australia. Click here to order resources and information pamphlets.

The benefits of quitting smoking are well established.

All types of health professionals can play an important role in offering smokers information about quitting, motivating smokers to quit, as well as assessing their dependence on nicotine and providing assistance to quit.

Brief interventions for smoking cessation involve opportunistic advice, encouragement and referral.

Support your clients by:

  • asking about their smoking and assessing their interest in quitting.
  • providing advice to stop smoking.
  • offering support of nicotine replacement therapy or medications if appropriate (medical staff only).
  • offering counselling and/or providing a referral to Quitline.
  • referring to other services or health professionals.
  • actively encourage and support their patients/clients in their quitting journey.

Research shows that encouragement and brief advice from health professionals is appreciated and will often lead to action. Advice based help and pharmacotherapy can both increase the rate of success of quit attempts, and when they are used the benefits are cumulative.

Tobacco smoking is responsible for the deaths of about 15 500 Australians each year and smoking related disease contributes as a comorbidity to many others.

Smoking remains a social justice issue with vulnerable groups, such as Indigenous Australians and people with a mental illness, bearing a disproportionate share of the burden of disease. There is also growing evidence that smoking reinforces and intensifies disadvantage.

Smoke-free services and settings encourage and support quitting and help prevent the uptake of smoking by de-normalising smoking. The addition of accessible information and resources to assist interested people to quit smoking can really make a supportive service environment.

“It’s not my role, I can’t make a difference”
Health professionals do have an important role in smoking cessation and can make a difference, even with minimal effort.

“Patients don’t want to hear about it, I don’t want to put them off”
Patients do want to hear about it and research shows they expect smoking along with other issues related to their illness, will be discussed and assistance provided to quit.

Lack of time and incentives
Time can be a barrier, however once addressing smoking is integrated into routine health care with systems to support, it will take less time. The incentive to make time is that all patients deserve the opportunity to quit and your support is important. Quitting smoking is one of the most powerful ways to improve health.

Lack of resources: patient education, referral services
Resources are available through Quitline – Order here.

Quitline works closely with health workers to make referring to this very effective support service easy.  Click here for more information about how Quitline can support your patient to quit.

Quit smoking resources