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    I'm a health professional

    Refer a client to Quitline

    Click here to complete an online referral to Quitline for your client.

    Order Resources

    Click here to order resources

    What is my role?

    The majority of people who smoke are interested in quitting (but not necessarily ready to take action). Research shows that encouragement and brief advice from health professionals is appreciated and will often lead to action. As a health worker you are not expected to spend hours counselling patients through the quitting process but providing your support and encouragement can support your patient to quit smoking. You can refer your patient to Quitline who will provide over the phone support throughout your patient’s quitting. 

    Support your clients by:

    • asking about their smoking

    • providing a referral to Quitline

    • referring to other services or health professionals

    • offering the support of nicotine replacement therapy or medications if appropriate (GP only)

    • actively encourage and support their patients/clients in their quitting journey.

    You can make a difference in the lives of people who smoke. As a first step, making a positive difference involves providing a supportive service environment. Smoke-free services and settings encourage and support quitting and help prevent the uptake of smoking by de-normalising smoking. The addition of accessible information and resources to assist interested people to quit smoking can really make a supportive service environment.

    Smoking kills close to 15,000 Australians annually and is the foremost contributor to illness and premature death. Moreover smoking is a social justice issue with vulnerable groups, such as Indigenous Australians and people with a mental illness, bearing a disproportionate share of the burden of disease. There is also growing evidence that smoking reinforces and intensifies disadvantage. Because smoking rates remain very high among disadvantaged groups despite the downward trend among the broader community, the social inequalities in tobacco use make a significant contribution to inequalities in health.  

    Some common barriers for health professionals 

    "It’s not my role, I can’t make a difference"
    Health professionals do have an important role in smoking cessation and can make a difference, even with minimal effort. 

    "Patients don’t want to hear about it, I don’t want to put them off"
    Patients do want to hear about it and research shows they expect smoking along with other issues related to their illness, will be discussed and assistance provided to quit.

    Lack of time and incentives
    Time can be a barrier, however once addressing smoking is integrated into routine health care with systems to support, it will take less time. The incentive to make time is that all patients deserve the opportunity to quit and your support is important. Quitting smoking is one of the most powerful ways to improve health.

    Lack of resources: patient education, referral services
    Resources are available through Quitline. See this page to order resources. Quitline works closely with health workers to make referring to this very effective support service easy.  Click here for more information about how Quitline can support your patient to quit.

    What resources are available to assist me or my clients?


    Quitline is a confidential telephone service. Smoking cessation counsellors, who understand the challenges of quitting, can support your client at all stages of their quitting journey. They are friendly and non-judgemental, and can assist your client to become a non-smoker. Counsellors can provide ongoing support through the callback service. Quitline will also provide you with feedback about your clients contact with Quitline. Click here for more information on Quitline.

    Information and written resources

    Quitline have a number of resources available to health professionals in South Australia. Click here to order resources and information pamphlets.

    Referral form

    Pregnancy referral form

    GP Guidelines

    E-Cigarette brochure

    PBS Pharmacotherapy Fact Sheet

    WHO fact sheet on waterpipe tobacco smoking and health

    Addressing Smoking in Community Service Organisation - Policy Toolkit

     (for Aboriginal and Torres Strait Islander clients)

    Quick Guide to drug interactions with smoking cessation – NSW Ministry of Health


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