Where to get help and information
Support to help you cope with the financial impact of cancer is available from a wide range of organisations and health professionals.
- Financial Counselling Australia—Information about financial counselling and help to find a counsellor 1800 007 007 www.financialcounsellingaustralia.org.au or www.debtselfhelp.org.au
- Money smart—This is the Australian Securities and Investments Commission (ASIC) consumer website. Offers free financial tips and safety checks, including budget calculators 1300 300 630 www.moneysmart.gov.au.
- Government benefits—Department of Human Services (includes Centrelink and Medicare) Financially supports people in need 13 27 17 www.humanservices.gov.au.
- Pharmaceutical Benefits Scheme—Supports people needing medicines by providing them at a subsidised price 1800 020 613 www.pbs.gov.au.
- Bankruptcy—Australian Financial Security Authority (formerly called Insolvency & Trustee Service Australia) Information about bankruptcy and personal insolvency agreements 1300 364 785 www.afsa.gov.au.
- Dispute resolution—Australian Financial Complaints Authority. Fair, free and independent dispute resolution for individuals and small businesses who have a complaint about a financial product or service 1800 931 678 www.afca.org.au.
- Telecommunications Industry Ombudsman—National independent dispute resolution scheme for complaints about phone or internet services 1800 062 058 www.tio.com.au.
- Legal advice—Cancer Council Legal Referral Service. Supports people affected by cancer needing legal advice 13 11 20.
- No-interest loan schemes—Good Shepherd Microfinance Provides information about NILS providers 03 9495 9600 www.goodshepherdmicrofinance.org.au.
- Taxation—Australian Taxation Office. Tax information 13 28 65 (24-hour self-help) www.ato.gov.au