13 11 20 Information and support
A diagnosis of cancer can leave a person and their family feeling upset, frightened and overwhelmed. This can often make it hard to understand and remember the information provided by health professionals.
What can we help with?
13 11 20 Information and Support is your gateway to a variety of Cancer Council support services.
It is a confidential service staffed by experienced cancer nurses who talk to people about anything to do with cancer, including:
- treatment and side effects
- legal, financial and practical issues
- a listening ear and supportive counselling
- end of life or survivorship care
- information about services, resources or support groups
Our cancer nurses assess information, emotional and practical needs, but do not provide medical advice.
We are also available to support you in your role caring for people with cancer. Our nurses may be able to help you with practical and supportive information for you and your staff. Debriefing can be helpful in managing stressful situations.
Referral process
Cancer Council SA offers a wide range of information and support services you can refer your patients to. Find out more about these services.
Referral information