Feedback and Complaints

Cancer Council SA will endeavour to make your stay as comfortable as possible. Should you have any concerns about your experience or ideas for improvement, let us know by selecting any of the following options:

• Survey – emailed to all guests 24 – 48 hours after their stay with us; or
• In person – speak to our staff (e.g. Reception, Social Workers) who will pass on your feedback direct to Management; or
• Feedback form – available at Reception for any guest to fill out; or
• Written formal complaint or compliment
  – address and mail to:
  Accommodation Services Manager
  PO Box 929
  UNLEY BC SA 5061or email: stay@cancersa.org.au
  Subject: Accommodation Services Manager