Guest Room Amenities

Your room

Our aim is to make you feel like a welcomed guest by providing a clean and tidy home away from home. We would be grateful if you could leave our home the same way as you found it.

Bathroom

All bathroom essentials (e.g. soap, tissues, toilet paper) are provided and every room has a shower chair, raised toilet and a single, wall-mounted handrail for your convenience.

Beverages

Complimentary tea and coffee are available in your room and a 200ml milk will be provided on your arrival.

Tea and coffee will be replenished on weekly cleans.

Linen

Linen is provided for your convenience. Additional blankets and pillows are located in the wardrobes. If additional linen is required, please speak to Reception staff.

Room servicing

For stays of seven days or more, rooms will be serviced weekly, including linen change. These cleans are essential and cannot be refused.

Please do not move furniture around the room and ensure your room is tidy prior to a weekly clean.

Television

Please refer to the remote control instructions provided in your arrival pack. All free-to-air channels are available.

Waste removal

Waste/Rubbish Rooms with designated bins for rubbish disposal and sharps containers are located on each floor next to the lifts. Please use your room key card for access.

Electrical appliances and personal devices

Mobile phones, laptops, tablets, iPads, chargers, and medical equipment are permitted. To prevent the risk of fire, please ensure personal devices are only charged when you are present in the room.

For safety reasons, please leave all non-medical electrical appliances at home (e.g. toasters, coffee machines, cooking devices, fans and heaters), as these can impact the electricity supply to the rooms.

Please use the Guest Kitchen facilities for food preparation and cooking. There is to be no cooking in guest rooms and microwave ovens are provided in every room for reheating only.

You will be asked to surrender or remove unauthorised personal electrical items. If surrendered, the items will be returned to you on your departure from Greenhill Lodge.