Cancer Support Referral

If you have a patient or carer who would benefit from our services, please complete the online referral form below. One of our qualified health professionals will then contact your patient directly to explore how we can best support their needs. 

Please also let your patient or carer know that they, or anyone impacted by cancer, can call our qualified health professionals on 13 11 20, Monday to Friday, 9.00 am to 5.00 pm for free, confidential information and support.

A small grant towards specific household accounts may be available to assist South Australian residents who are experiencing significant financial hardship due to a cancer diagnosis.
Please review eligibility guidelines below and if applicable, complete the Financial Services Program Referral form for your client.  Email the completed form with an eligible household account to financialassistance@cancersa.org.au

Cancer Council connects people affected by cancer with volunteer professionals who provide advice and assistance to patients and their carers.
Professionals include lawyers and financial advisers. Cancer Council staff do not provide advice directly to clients. 

Cancer Council’s Legal Referral Service may be able to help cancer patients, carers and bereaved carers experiencing cancer-related financial issues and are unable to afford professional advice.

Financial eligibility criteria
Our referral services are means tested and patients and carers will be asked financial questions about:

• Employment status
• Household income
• Housing situation and dependents
• Assets and debts

Legal Referral Service
 The services can advise on the following matters:

• Simple Wills, Power of Attorney and Enduring Guardian documents (patients only)
• Employment and discrimination matters
• Superannuation and insurance disputes
• Credit and debt matters

Financial Planning Referral Service
The services can advise on the following matters:

• Early access to superannuation
• Insurance claims (e.g. income protection, TPD and life insurance)
• Help with Centrelink
• Asset and debt management options
• Retirement and estate planning

If an individual is not eligible or requires assistance outside the scope of the Legal and Financial Services program, they will be contacted and provided details of a volunteer professional who can assist on a paid basis or another free service.

Please click on the Portal link below to refer your client.

To ensure every guest receives the best possible care and support they need during their stay, please complete the below referral form and confirm the booking before sending a guest to Cancer Council SA.

Key Requirements:

• Notice Period: Where possible a minimum of 48 hours' notice for bookings to ensure we can adequately prepare for each guest's arrival.
• Referral Form: A referral form with targeted questions must be completed. While we still accept short notice referrals, key questions must be answered before booking confirmation.
• Guest Requirements: Guests must be able to care for their physical needs independently. We provide emotional support, but guests need to manage their own shopping, cooking, and travel. Evening meals are available at a subsidised rate on weekdays, and limited transport to treatment is offered.
• Carer Requirement: If guests are unable to care for themselves, they must be accompanied by a carer. If care needs are too high, our services may not be suitable.
• Assessment: Our Social Workers will review mobility, daily living needs, and independence levels before confirming bookings. Any concerns will be explored further to ensure the best outcome for our guests.
• Hospitalisation Review: Guests returning from hospital with changed care needs or medical conditions should be assessed by our Social Workers to determine if it is appropriate for them to return.

Completed referral forms can be forwarded to stay@cancersa.org.au
For further information please do not hesitate to speak with our social workers.