Healthcare professionals providers play a vital role in supporting people affected by cancer at every stage of their journey—from diagnosis and treatment through to survivorship. They are also key in helping patients access the supportive care services they need.
By referring patients to Cancer Council SA, you provide them with direct access to qualified health professionals who can offer personalised support on a wide range of issues, including life after cancer and the long‑term impacts of treatment.
Our team can also connect your patients with additional services and resources tailored to their individual needs, ensuring ongoing, holistic support beyond clinical care.
Support services for your patients
13 11 20 Information and Support Service
Cancer Council SA offers a confidential information and support service that healthcare professionals can confidently refer patients to. The service supports all South Australians affected by cancer by connecting them with qualified health professionals who can address patient questions, provide trusted, evidence‑based information, and offer tailored guidance. Where appropriate, patients can also be referred to additional support services to help meet their ongoing practical, emotional, and survivorship needs.
Download the 'Cancer? We're here to help' brochure to share with your patients
Order free copies of this brochure for your practice or service to keep on hand
Cancer Connect
Cancer Connect is a free and confidential telephone peer support service that healthcare professionals can refer patients to.
The service connects people affected by cancer, including patients, carers, and family members, with a trained volunteer who has lived experience of a similar cancer diagnosis or treatment.
This one‑to‑one support offers patients the opportunity to speak with someone who understands the challenges of cancer from personal experience.
Complete our 13 11 20 referral form or call us for more information
Counselling
Cancer Council SA offers professional counselling services focused specifically on cancer and its impacts, which healthcare professionals can refer patients, carers, and family members to.
Counselling support addresses the emotional, psychological, and practical challenges associated with a cancer diagnosis, treatment, survivorship, or bereavement. This includes support with cancer‑related stress and anxiety, adjusting to life during or after treatment, setting achievable goals, and communicating with family and friends about cancer‑related concerns.
Counselling is available in person or by phone and can be accessed at any stage of the cancer experience.
Please note that this service is not intended to address pre‑existing or unrelated issues such as relationship or mental health concerns unrelated to cancer.
Complete our 13 11 20 referral form or call us for more information
Greenhill Lodge accommodation
Greenhill Lodge is a supported accommodation service that healthcare professionals can refer eligible regional patients to when they need to travel to Adelaide for cancer treatment or cancer‑related appointments.
The Lodge offers a safe and welcoming environment and helps reduce the practical and financial burden of travel during cancer care.
Complete the Accommodation Services Booking Form or call the lodge on (08) 8291 4200 for more information
Healthy Living after Cancer Program
This evidence‑based, 12‑week program supports patients after cancer to adopt healthy lifestyle changes and is suitable for referral by healthcare professionals. It includes four in‑person workshops led by qualified health professionals and weekly phone coaching from a Healthy Living after Cancer nurse.
The program focuses on physical activity, healthy eating, emotional wellbeing, and recovery after cancer, including managing ongoing side effects and supporting long‑term health.
Complete our 13 11 20 referral form or call us for more information
Legal and financial assistance
Cancer Council SA offers legal and financial support services that healthcare professionals can refer patients and carers to when cancer is contributing to financial or legal challenges.
Limited financial assistance and referrals to volunteer legal and financial professionals may be available for eligible patients and carers; eligibility criteria apply to all services. Referrals support cancer‑related matters such as insurance, superannuation, Centrelink, employment, wills, and debt.
Complete our 13 11 20 referral form or call us for more information
Peer support groups
Support groups can offer your patients cancer‑specific and general peer support through face‑to‑face, telephone, and online formats, including groups for particular cancer types, carers, and regional communities.
Peer support can help reduce isolation and provide practical and emotional support from others with lived cancer experience.
Podcasts
Cancer Council NSW offers podcasts that healthcare professionals can share with patients and carers.
These feature experts and people with lived cancer experience discussing how to navigate the challenges of a cancer diagnosis, as well as guided meditation and relaxation sessions to support emotional wellbeing.
Podcast series include:
Resources for your patients
Cancer Council SA provides evidence‑based cancer information and resources that healthcare professionals can confidently share with patients and carers. All resources are developed using current clinical evidence and are regularly reviewed to ensure they remain accurate, trustworthy, and relevant for people affected by cancer.
Resources are available to download online, or free copies of most resources can be ordered online for practices and services to keep on hand for patients.
Healthcare professionals play a key role in supporting people affected by cancer beyond diagnosis and treatment.
Our supportive care services detailed above are designed to work alongside primary care to help patients manage the broader impacts of cancer, including emotional wellbeing, practical challenges, recovery, and survivorship.
To discuss any of these services, explore referral options, or determine suitability for individual patients, contact Cancer Council SA on 13 11 20 for expert advice and support.